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Remote desktop software, more accurately called remote access software or remote control software , let you remotely control one computer from another. By remote control , we truly mean remote control—you can take over the mouse and keyboard and use the computer you’ve connected to just like your own. Generally, remotely accessing a computer requires that a piece of software be installed on the computer you want to connect to, called the host.

Another computer or device with the right credentials, called the client , connects to the host and controls it. The better free remote access programs listed below require nothing more than a few clicks to get started—no special computer knowledge required. DWService is a free and open-source project that truly simplifies remote access. The host installs or temporarily runs the program, and the client logs in via any web browser to run commands, control the screen, or control files and folders.

The host has two options: download the DWAgent , and then run it for on-demand, one-time access great for tech support , or install it for permanent remote access ideal if it’s your own computer. If you choose the run option instead of the install option, you’re given a user code and password that the client needs to reach the computer.

Otherwise, enter the code and provided by the client so that they can have always-on access to the host computer. The client has it easy if the host uses the on-demand option. Log in through the link below and enter the code and password that shows on the host’s DWAgent program window. That’s it! If the host installed the program, the setup procedure is a little more involved.

Make a user account through the link below it’s totally free , and then add a new agent to your account. Give the code to the host during the program installation. DWService has a handful of tools.

They let you create all sorts of text-based files; browse through the file system to make, edit, or remove files, and upload or download files to and from the host; run Command Prompt commands; view basic system information, shut down tasks, and start or turn off services. There’s also a dedicated Android app, but it works through a mobile web browser, too. Chrome Remote Desktop is an extension for the Chrome browser that lets you set up a computer for remote access.

The way this works is that you install the extension to either get a random code you can share with someone else for spontaneous support get that code here , or a PIN that you can use to get on the computer at any time from your own Google account.

To connect to the host browser, sign on to Chrome Remote Desktop through another web browser using the same Google credentials or using a temporary access code generated by the host computer. Because you’re logged in, you can easily see the other PC name, from where you can simply choose it and begin the remote session. There isn’t a chat function like you see with similar programs, but it’s very easy to configure and lets you connect to your computer or anyone’s from anywhere using just your web browser.

What’s more is that you can remote into the computer when the user doesn’t have Chrome open, or even when they’re completely logged out of their user account. Since it runs entirely within Chrome, it can work with any operating system that uses that browser, including Windows, Mac, Linux, and Chromebooks. For a simple tool with some great features, you might consider the free remote access service Getscreen. If you need to quickly get into someone’s computer without messing around with logins or installations, this is what you’re after.

There’s file sharing, a built-in chat window, buttons for common keyboard shortcuts e. The computer that will be connected to needs to download and open the software. Installation is not required, but it can be fully installed if this computer will need to be accessed remotely permanently. There are two ways to get the client connected.

One is to log in to the client’s user account with their email and password, a great option if they’ll be getting into this computer a lot. The other way to use Getscreen. With this anonymous session, whoever you give the link to will have access to your computer without needing a password.

This is perfect for spontaneous technical support, but know that the connection time is limited when the program is used anonymously like this. There are a couple of ways to access the remote computer. If you logged in to your account in the host program, then you have permanent access which means you can visit the link below to log in to the same account in a web browser to access the other computer.

Another way is if the host didn’t log in to the account. The host can provide a URL that you can open from your device to automatically have access to the remote PC without needing your account information. Free users are faced with a few limitations that can be lifted only if you pay.

For example, only two computers can be linked to your account at once, you can’t record the connection, Wake-on-LAN won’t work, and file transfers max out at 50 MB per file. You can send controls from any device with a web browser. Windows Remote Desktop is the remote access software built into the Windows operating system. No additional download is necessary to use the program.

To enable connections to a computer with Windows Remote Desktop, you must open the System Properties settings accessible via Settings W11 or Control Panel and allow remote connections via a particular Windows user. You do have to set up your router for port forwarding so that another PC can connect to it from outside the network, but this is usually not that big of a hassle to complete.

The other computer that wishes to connect to the host machine must simply open the already installed Remote Desktop Connection software and enter the IP address of the host.

Most of the other software in this list have features that Windows Remote Desktop doesn’t, but this method of remote access seems to be the most natural and easiest way to control the mouse and keyboard of a remote Windows PC. Once you have everything configured, you can transfer files, print to a local printer, listen to audio from the remote PC, and transfer clipboard content.

However, while all versions of Windows can connect to other computers that have incoming connections enabled, not all Windows versions can act as a host i. If you’re using a Home Premium version or below, your computer can only act as a client and therefore cannot be accessed remotely but it can still access other computers remotely. Incoming remote access is only allowed on Professional, Enterprise, and Ultimate versions of Windows.

In those editions, others can remote into the computer as described above. Something else to remember is that Remote Desktop will kick a user off if they’re logged in when someone connects to that user’s account remotely. This is vastly different from every other program in this list—all the others can remote in to a user account while the user is still actively using the computer.

UltraVNC works a bit like Remote Utilities, where a server and viewer is installed on two PCs, and the viewer is used to control the server. At installation, you’re asked if you wish to install the Server , Viewer , or both. Install the Server on the PC you wish to connect to. You can install Server as a system service so it’s always running.

This is the ideal option so that you can always make a connection to it with the client software. To make a connection with the Server , you must install the Viewer portion during setup. After configuring port forwarding in your router, you’ll be able to access the host computer from anywhere with an internet connection—either via a mobile device that supports VNC connections, a PC with the Viewer installed, or an internet browser.

All you need is the Server’s IP address to make the connection. UltraVNC supports file transfers, text chat, clipboard sharing, and can even boot and connect to the server in Safe Mode. The download page is a little confusing—first select the most recent version of the software, and then choose the bit or bit setup file that will work with your edition of Windows.

Windows 11, 10, 8, and 7 users can install and use the latest software version. Older Windows versions can install an earlier edition of the software. This is another completely portable remote access program.

It’s also percent free for both personal and commercial use, which is rare to find. The computer that will be controlled by the client simply needs to share its ID and password with the other computer. For the computer that will be performing the remote access, press Connect and enter the host’s ID and password. The tabs at the top of the program let you open multiple connections at once. Once you’re connected to the other computer, you can send files to and from them and communicate over text or using your voice.

Passwords are generated automatically, but you can also choose your own to make it easier to remember. The program is compatible with Windows 11, 10, 8, Vista, and 7, as well as Windows Server , , and There’s also an Android app that can work as the host or client.

Download For :. Might limit connection time or address book entries because there are also paid versions of the program. AnyDesk is a remote desktop program that you can run portably or install like a regular program.

Launch it on the PC you want to connect to and record the 9-digit number, or custom alias if one is set up. On another computer, run AnyDesk and then enter the host’s Remote Desk ID or alias in the Remote Address section of the program, and wait for the host to accept the connection.

You can also connect to the host from AnyDesk’s web client. If unattended access is set up, the client doesn’t need to wait for the host to accept the connection. The program auto-updates and can enter full-screen mode, create a balance between quality and speed of the connection, transfer files and sound, sync the clipboard, record the remote session, run keyboard shortcuts, take screenshots of the remote computer, and restart the host computer.

AeroAdmin is probably the easiest program to use for free remote access. There are hardly any settings, and everything is quick and to the point, which is perfect for spontaneous support.

Just open the portable program and share your IP address or the given ID with someone else. This is how the client computer will know how to connect to the host. You can choose View only or Remote Control before you connect, and then just select Connect to request remote control.

When the host computer confirms the connection, you can start controlling the computer and share clipboard text. It’s great that AeroAdmin is absolutely free for both personal and commercial use, but it’s too bad there isn’t a chat option included, and really too bad that you can’t transfer files. Another note that needs to be made is that while the program is percent free, it does limit how many hours you can use it per month.

It can be installed on bit and bit versions of Windows 11, 10, 8, 7, and XP. Iperius Remote is one of the easiest to use remote desktop programs with some awesome features like a robust file transfer tool and chat application.

It also lets you connect to a computer remotely with their mobile app. Open the program and select Allow connections to see your password. Share that and the ID next to it with the client so that they can connect to the computer. Enter the host computer’s ID into the second text box, press Connect , and then enter the password when you see the password prompt.

 
 

 

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Remote desktop tools are useful for technical support, accessing a corporate network when working remotely and collaborating with colleagues. The console is software that displays a window on a device that you control that gives you a view onto the remote computer. The other component is the agent program , which has to be installed on the remote computer. The requirement to install a program on the remote computer means that the owner of that device has to give permission to get the remote desktop agent installed and to run it.

Some remote desktop access systems operate from the Cloud. In these configurations, the console program is accessed online. However, an agent program still needs to be installed on the remote computer that is being accessed or controlled. Once the console and agents are in place, the user simply logs into the remote machine using their credentials, and their desktop is cast to a window on the device they are using to access the remote computer. At this point, full access is obtained and the user can go about their work tasks from wherever in the world there is a reliable internet connection.

Whether you are a remote worker, occasional telecommuter or a network administrator, there is a remote desktop tool on this list that will cover your needs. We reviewed the market for remote desktop software and analyzed the options based on the following criteria:. However, it is undoubtedly the most competent business remote desktop system for support teams on the market, which is why it gets the number one slot in this review.

Dameware is a remote support software platform that is charged by subscription. However, SolarWinds does offer a day free trial of each of its Dameware products, so you can use this service for free , if only for two weeks.

You can access Dameware as an online service, which is charged by subscription or as on-premises software, which you buy with a one-time payment. Both systems can remote access devices running Windows , Mac OS , and Linux, and both are made available through mobile apps. With Dameware Remote Everywhere, you pay a subscription per technician, but the service allows each operative to access up to remote devices.

However, the licensing of this software is similar to the online version because it is priced per technician. This software is specifically aimed at IT support departments and managed services providers.

Try out a day free trial of Dameware Remote Everywhere. Dameware Remote Everywhere is our top choice on this list because it gives you the choice of whether to source a remote access system as a cloud-based subscription service or run the software on your own servers.

This remote access system features remote control capabilities, Wake-on-LAN, system information scans, and session logging. The system also includes an in-built ticketing system. The remote agent can install on any desktop or mobile operating system and the technician station can be running Windows, Mac OSX, or Linux. Start 14 Day Free Trial: dameware. ISL Online is a cloud-based remote access system that is also available for on-premises installation.

The on-premises version is charged for with a one-time invoice and the online service is billed by subscription. The software drivers for the system are divided into two groups: services for technicians and remote access agents. This gives the technician access to a hosted control panel that enables sessions to start and run. Both sides of the connection can also be supported by mobile apps for Android , iOS , and Windows 10 Mobile.

As well as giving technical remote access to client computers, ISL Online includes a remote desktop feature that enables Help Desk operators to provide live support to users. The screens for the service can be customized and it is also possible to white-label them, enabling you to put your branding on the dashboard.

You not only get a live chat feature within the remote desktop program, live chat software is also included in the ISL Online license at no extra cost. All connections between the dashboard, the ISL Online system, and the user device are protected by best practice security settings, bit AES encryption, and support for two-factor authentication.

The software will also integrate with your existing access rights managers to create a single sign-on environment. ISL Online is available for a day free trial which offers unlimited use during the trial period and includes all features of the paid system.

Remote Access Plus is a suite of tools that facilitate remote access of client computers and includes a remote desktop module. The utility is available as a cloud-based service , hosted on the ManageEngine servers, or it can be installed on Windows and Windows Server on-premises. The tool facilitates remote access to client computers that have the corresponding agent software installed on them. The requirement for an agent requires a level of permission to be given by the owner of the remote computer.

Once the agent is active, the technician using the controller console is able to perform a range of maintenance tasks on the remote computer both manually and through script-driven automation. The remote desktop facility is augmented by a chat facility that offers text, voice, and video chat between the technician and the user of the remote device. As well as accessing computers for exploration, technicians can turn the computer on or off remotely.

Remote Access Plus is available in three editions and one of these is free. The Free version is limited to the control of ten client computers. The remote shutdown and Wake-on-LAN features are only available with the higher of the two paid plans, called Standard and Professional.

Zoho produces a wide range of business software and the company also owns ManageEngine , which is a leading supplier of IT infrastructure management software.

Zoho Assist is a cloud-based package of remote access services that is ideal for help desk and MSP technicians. All communications are protected by bit AES encryption. The Zoho Assist package includes a live chat system and an integrated file transfer utility. The technician can open up multiple sessions on the same remote machine, enabling user-visible actions in one window and operating system actions in another. It is also possible for the technician to show the customer his own screen in the interests of giving a system tour or usage instructions without having to grant that prospective buyer an account.

Apart from the remote desktop utility, Zoho Assist includes full remote access features that include automation for bulk research and updates across endpoints. For a completely free remote desktop system, check out the Free Edition of Zoho Assist.

This package will operate for one technician and allows contact to five remote computers, but only one at a time.

This is a particularly interesting service for independent, freelance support technicians because it includes all of the tools needed to communicate with a user that needs help.

The service is delivered from the cloud and is charged for by subscription with a rate per technician per month. That means that the entire system is available to independent technicians as well as teams working for MSPs and large organizations. It is also possible to access the operating system without going through the desktop of the remote device.

The Take Control system is available at two levels, with the higher level being called Take Control Plus. The higher level is particularly useful for supervised technicians because it includes session monitoring and technician performance reporting functions.

Take Control Plus also includes a user survey to evaluate the competence of each technician. The service can be paid for by the month or by the year. The annual payment plan works out cheaper. However, be aware that you have to pay for the service period in advance. SolarWinds offers it on a free trial. TeamViewer is an industry leader.

This remote desktop system has been installed more than two billion times , which shows its popularity. We put this remote desktop system near the top of our list because it is a very comprehensive commercial product that allows free use by private individuals. However, if you need a remote desktop program for business use, you will have to pay. As the name suggests, TeamViewer is aimed at team collaboration and has a number of group communication features that make this more than just a remote desktop sharing tool.

These include video conferencing utilities and demonstration broadcasting. The remote connection tool relies on two-factor authentication to enhance security and all transmissions are protected by bit AES encryption. The controller software can be accessed from Android mobile devices. The system also includes a secure file transfer facility and script execution capabilities in the console.

Although you have to pay for the Business Edition of TeamViewer, you can get it for free for an assessment on a day free trial. Atera is a support package for managed service providers MSPs. Another utility in the package is a Help Desk system , which includes a portal for access by the user community and a dashboard for use by technicians when they are working on a ticket.

The Help Desk dashboard gives access to a remote desktop system, which is actually Splashtop , which you read about above.

The interface includes a chat system so that the technician can guide and advise the user as he explores the remote endpoint and produces a solution for the problem raised on the support ticket. Atera is a cloud-based service and is accessed through any standard web browser.

The service can also be accessed through a special app that is available for free for mobile devices. The platform is charged for on a monthly or yearly subscription per technician. You can get a day free trial and test the Atera system before you sign up for a subscription. You can use a Google Chrome browser as a remote desktop viewer.

The device that is being accessed needs a program installed on it. This is the agent program. Once that is running you can allow access to anyone by giving them a PIN. The viewer is browser-based and accesses any device over the internet. The system will work on any operating system that can open Google Chrome and there are also apps for Android and iOS devices. Communications over the internet are protected by HTTPS , which is the same security system that protects credit card information when you buy things on the web.

Microsoft produces a remote desktop connection system that is free to use and grants access to computers running the Windows Professional , Windows Enterprise , or Windows Server operating systems. You can access a remote machine from a mobile device as long as it runs Windows Mobile.

It is also possible to use an Xbox One as either the remote device or the accessor. You can access up to ten devices with one Microsoft account through this program. A big advantage of this system is its easy integration into the operating system of your computer. There is no user profile restriction on the use of this software, so businesses can use it for free. Remmina is an open-source project. Individuals and businesses are allowed to use this remote desktop system for free.

 
 

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